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Phone Data Recovery: Getting Your Photos, Contacts & Files Back

Advanced ⏱ ~120 min Free diagnostic From $99

When a phone won't turn on, has a shattered or dead screen, water damage, or refuses to boot, the data inside is often still intact even when the device is not. At iFixForU we approach data recovery as a service: we diagnose the exact failure, tell you honestly what the odds are, do whatever repair is needed just to reach your files, and extract them to secure storage. Recovery is never guaranteed and depends heavily on the type of damage and whether the storage itself was harmed, but many phones that seem 'lost' still give up their photos and contacts.

Phone Data Recovery: Getting Your Photos, Contacts & Files Back
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Why leave it to the pros

Please stop and bring the phone in — do NOT keep it. Repeatedly pressing power, plugging in a water-damaged phone, putting it in rice, running cheap 'recovery' apps, or opening the device to remove the storage chip yourself can permanently destroy data that a professional could otherwise have saved. Every extra power-on attempt on a failing board risks a total loss. The sooner a damaged phone reaches us untouched, the better your chances.

Professional tools we use

Bench power supply & USB diagnostic tools Known-good donor screen, battery & charge port for testing Anti-static workstation & precision toolkit Isopropyl alcohol & ultrasonic cleaner (water-damage cases) Secure, encrypted transfer drive for extracted data Microscope & micro-soldering station (board-level cases)

The repair process

  1. 1

    Intake & identifying the failure type

    We start by documenting the phone's condition and asking what happened — a drop, liquid, a failed update, or it simply went dark. We then classify the failure, because the path to your data is completely different for a phone that still powers on with a broken screen versus one with a dead logic board.

    💡 Tell us your passcode or pattern if you have it — encrypted phones may be unreadable without it, and knowing it up front saves time.

  2. 2

    Free evaluation & an honest set of odds

    Our diagnostic is free, and after assessing the device we give you a straight answer on the likelihood of recovery and what it will involve. Simple cases (a working phone with a dead screen) have very high odds; hard cases (a corroded or dead board, or physically damaged storage) are lower and sometimes impossible — we will always tell you the truth rather than overpromise.

    💡 Ask about priorities — if you mainly need photos and contacts, we can often target those first even when a full recovery isn't possible.

  3. 3

    Getting the phone powered up enough to reach the data

    Often the storage is fine and only something around it has failed, so we make just enough repair to boot the phone and access files: fitting a temporary known-good screen, replacing a bad charge port or battery, or cleaning corrosion from a liquid-damaged board. The goal at this stage is access to your data, not a cosmetically perfect phone.

    💡 A temporary donor screen or battery is used only for testing and access; if you want it kept as a full repair afterward, just let us know.

  4. 4

    Board-level recovery when it won't boot at all

    If the phone still won't boot, we move to the logic board under a microscope, repairing failed power circuits or, in the hardest cases, working directly with the storage to read it. This micro-soldering work is delicate and takes time; it has the lowest success rate of all, but it is sometimes the only way to reach data on a truly dead device.

    💡 Board-level work is why some recoveries take days rather than hours — it can't be rushed without risking the very data we're trying to save.

  5. 5

    Extracting your files to secure storage

    Once the phone is accessible, we connect it and copy your photos, videos, contacts, messages and other files onto a secure drive dedicated to your job. We work from this copy so the original device is disturbed as little as possible during the process.

    💡 Encrypted or account-locked storage may still limit what can be extracted even after the hardware works — this is a security feature of the phone, not a limitation of our tools.

  6. 6

    Verifying the recovered data with you

    Before we consider the job done, we review the recovered contents with you so you can confirm your important photos, contacts and files are actually there and open correctly. If something you needed is missing or damaged, we discuss what further attempts, if any, are realistic.

    💡 Bring a list of what matters most to you — knowing your priorities helps us confirm the recovery truly meets your needs.

  7. 7

    Handing over your data on your media

    We deliver the recovered data on media of your choice — a USB drive, an external disk, or transferred onto your new phone — in a format that's easy for you to access. We confirm the handover is complete and that you can open your files before you leave.

    💡 Back up the recovered data in two places right away — a single copy of irreplaceable photos is always a risk.

  8. 8

    Privacy-safe wipe of our copies

    Your data is yours alone. After you have confirmed you have your files, we securely erase the working copies from our transfer drives so no trace of your personal photos, messages or accounts remains with us. Throughout the job your device and data are handled confidentially and never shared.

    💡 If you'd prefer we keep a temporary backup for a short grace period in case you find something missing later, just ask — otherwise everything is wiped.

Let us handle it

Free diagnostic, upfront quote, most repairs same-day — and backed by our warranty.

Frequently asked questions

Is my data kept private during recovery?

Yes. Your device and everything on it are handled confidentially, we only access what's needed to complete the recovery, and once you've confirmed you have your files we securely wipe every working copy from our equipment. Your photos, messages and accounts are never shared or kept.

Can you recover data if the phone won't turn on at all?

Often, yes. A phone that won't power on frequently has intact storage and only a failed screen, port, battery or power circuit, which we repair just enough to reach the files. In the hardest cases we go to board-level work; success is lower there and can't be guaranteed, but many 'dead' phones still give up their data — bring it in for a free evaluation.

Is data recovery guaranteed to work?

No — recovery is never guaranteed and depends on the type of failure and whether the storage itself was damaged. Encrypted or account-locked storage can also limit what's retrievable. We give you an honest assessment upfront after a free diagnostic, so you can decide before committing to anything.

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