Repair Tips & Guides
Expert advice on repairs, costs and devices from our certified technicians.
Face ID Not Working: Causes, Fixes, and the Honest Truth About Repairs
Face ID failures split into two camps: software glitches you can fix in Settings tonight, and TrueDepth hardware faults that no repair shop can swap in a new part for. Here's how to tell which one you have — and the honest truth about what's recoverable.
iPhone Camera Not Working? Black Screen, Blur, and Shaking — Diagnosed
A black camera screen, an app that keeps crashing, and a lens that shakes and hunts for focus are three different diseases with three different cures. Match your symptom below, run the two-minute isolation test, and know before you go whether it's software or a repair.
iPad Won't Charge? A Symptom-by-Symptom Fix Guide
A completely dead iPad often needs 15–30 minutes on a proper 20W charger before it shows any sign of life — and most "broken" iPads we see never needed a repair at all. Find your exact symptom below and follow the fix that matches.
How to Dry Out a Wet Phone (Skip the Rice)
Drying a wet phone is a 24–48 hour project, and rice plays no part in it. Here is the hour-by-hour schedule that actually works — airflow, gravity, silica gel, patience — plus the honest reason a dry phone still deserves a free corrosion check.
Samsung Galaxy Won't Turn On? 5 Steps to Bring It Back
A Galaxy with a black screen is usually frozen or deeply discharged, not dead. Work through five steps — the 7-second force restart, proper charging, the Download Mode liveness test — and know exactly when it's time for a free diagnostic.
Galaxy Battery Draining Fast? 10 One UI Fixes That Actually Work
Galaxy battery suddenly draining fast? Nine times out of ten it's a One UI setting or a rogue app, not a broken phone. Here are 10 fixes ranked by impact — from background limits to the 120Hz display — plus how to check battery health in Samsung Members.
iPhone Stuck on Apple Logo: How to Fix
An iPhone frozen on the Apple logo is a boot problem, not a dead phone — and the rescue follows a timeline: wait it out, force restart, recovery mode with Update (never Restore first), and only then DFU. Here's each stage, what it risks, and when the boot loop means hardware.
iPhone Speaker Not Working: Fixes to Try
Your iPhone has two speakers, and which one went quiet tells you most of the diagnosis: earpiece for calls, loudspeaker for everything else. Start with the 10-second ringer test, kick off stealth Bluetooth, clean the grille the safe way — and know the crackle that means a blown speaker.
iPhone Screen Flickering: Causes & Fixes
A flickering iPhone screen is either a software rendering glitch or failing display hardware — and one 60-second screenshot test tells you which. Work software fixes first, then learn the hardware signs that mean the screen assembly has to be replaced.
iPhone Overheating: Why & How to Cool It
A hot iPhone is usually protecting itself, not dying. Match your symptom first — hot while charging, gaming, in the sun, or all the time — then work through six cooldown fixes and learn exactly when heat means a worn battery or board problem.
iPhone Ghost Touch: What It Is & How to Fix
Ghost touch — your iPhone tapping and swiping by itself — comes from four places: a bad screen protector, a dirty or wet screen, a cheap charger, or a failing screen assembly. Answer four triage questions, then work the fixes before it types a wrong passcode one time too many.
iPhone Black Screen of Death: How to Fix
An iPhone black screen is usually a crash, a drained battery, or a failed display — not a dead phone. Force restart it the right way for your model, rule out charging, then use the signs-of-life test to know whether it's a DIY fix or a screen repair.
